Privacy policy
Policy • Privacy & Data Protection
Privacy Policy
Last updated: 31 May 2026
📩 Contact us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:
Email: hello@reiceyewear.ie
Phone: +353 89 982 1882
Email: hello@reiceyewear.ie
Phone: +353 89 982 1882
REIC Eyewear is operated from Ireland. For privacy-related requests, please include your name, email address, and order number if relevant.
✅ Quick summary
- We collect personal data only where needed to operate our store, process orders, provide support, improve our website, and communicate with you.
- We use Shopify and trusted service providers to run our online store, process payments, ship orders, and manage customer support.
- We do not sell your personal information.
- We do not use your personal information or images in advertising without your consent.
- You may have privacy rights under Irish, EU, UK, and other applicable data protection laws.
👤 Who we are
This website is operated by REIC Eyewear. Throughout this Privacy Policy, “REIC”, “we”, “us”, and “our” refer to REIC Eyewear and our online store.
For data protection purposes, REIC Eyewear is the data controller for personal data collected through our website, unless stated otherwise.
📋 Personal data we collect
We may collect the following types of personal data when you visit our website, place an order, contact us, or interact with our store:
- Contact details: name, email address, phone number, billing address, and shipping address.
- Order information: products purchased, order number, delivery details, returns, refunds, and customer support history.
- Payment information: payment status and transaction details. Full payment card details are processed securely by our payment providers and are not stored by us.
- Technical information: IP address, device type, browser type, pages viewed, referring website, cookies, and similar analytics data.
- Marketing preferences: your consent status, email subscription preferences, and communication choices.
🛒 How we use your data
- To process, confirm, fulfil, and deliver your order.
- To communicate with you about your order, shipping, returns, refunds, warranty requests, or customer support.
- To operate, maintain, and improve our website and shopping experience.
- To detect, prevent, and address fraud, security issues, chargebacks, or misuse of our services.
- To send marketing emails or promotional messages only where permitted by law.
- To comply with legal, tax, accounting, consumer protection, and regulatory obligations.
⚖️ Legal bases for processing
- Contract: to process and deliver your order or respond to order-related requests.
- Legal obligation: to comply with tax, accounting, consumer protection, and regulatory requirements.
- Legitimate interests: to operate our business, prevent fraud, improve our website, provide customer service, and protect our store.
- Consent: for certain marketing communications, cookies, or optional processing where consent is required.
🍪 Cookies & similar technologies
Our website may use cookies and similar technologies to help the store function properly, remember preferences, understand website performance, improve user experience, and support advertising or analytics where applicable.
🤝 Sharing your data
We may share personal data only where necessary with trusted third parties who help us operate our store and fulfil orders, including Shopify, payment processors, shipping partners, fulfilment providers, email tools, analytics providers, advertising platforms, professional advisers, regulators, or authorities where required by law.
We do not sell your personal information.
🔐 Payment security
Payments are processed through secure third-party payment providers. We do not store your full card number or full payment card details.
📧 Email marketing
If you subscribe to our emails, we may send you updates, offers, product launches, and brand news. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at hello@reiceyewear.ie.
🌍 International transfers
Because we use ecommerce, payment, shipping, analytics, and support providers, your personal data may be processed in countries outside Ireland, the European Economic Area, or the United Kingdom. Where required, we rely on appropriate safeguards such as contractual protections, adequacy decisions, or other legally recognised transfer mechanisms.
🗂️ How long we keep your data
We keep personal data only for as long as necessary for order fulfilment, customer support, returns, warranty handling, fraud prevention, legal compliance, tax, accounting, and record-keeping.
🧾 Your privacy rights
Depending on where you live, you may have rights over your personal data, including the right to access, correct, delete, restrict, object to certain processing, withdraw consent, request data portability, or opt out of marketing communications.
To make a privacy request, contact us at hello@reiceyewear.ie or call +353 89 982 1882.
🇮🇪 Complaints
If you are located in Ireland or the EU and you are not satisfied with how we handle your privacy request, you may have the right to complain to your local data protection authority. In Ireland, this is the Data Protection Commission.
🔄 Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, legal obligations, or how we process personal data. The latest version will always be posted on this page with the updated date.
This Privacy Policy is designed to be clear, transparent, and accessible. If you have questions, contact us at hello@reiceyewear.ie or call +353 89 982 1882.
